Much to digest as we absorb the Messara report

Fall out day.  That’s what a racing friend of mine dubbed today.

Friday 31 August 2018 will be remembered as the day those in the racing industry woke up and suddenly found our industry leading news bulletins across the board.

All those mainstream media types, whose exposure to racing previously may have involved being wined and dined by the Racing Board at a major Cup meeting, were in a muck lather.  Without the benefit of any understanding of what went before and the mess we were in, the recommendations of the Messara report had them in tizzy.

They weren’t alone.  The previous night, while the Rt Hon Winston Peters was delivering the report and before it had been released to the wider public, comments on the live stream of the event proved once again that some people should not be allowed near a keyboard.

There was, and still is, much to digest from the Messara report, this blog post will tackle what featured on this morning’s news.  The points most media latched on to, possibly due to their inability to understand the depth of our problems and what has driven us here, related to track closures and TAB outsourcing.

In general media land these have ended up translating as club closures and the TAB being controlled from Australia.

Subtle differences but enough to churn up a feeding frenzy.

Before we delve further into the mainstream media misconceptions here is the full list of recommendations from the Messara Report.  I do recommend that anyone with any involvement in the industry first reads the report in its entirety before making any comment you can find it here:

https://www.dia.govt.nz/vwluResources/Racing-Report-August-2018/$file/Review-of-the-NZ-Racing-Industry-Report.pdf

  • Change the governance structure, so the NZRB becomes Wagering NZ with racing responsibilities devolving to the individual Codes. This will sharpen the commercial focus of TAB operations and improve the decision-making and accountability of the Codes.
  • Establish Racing NZ as a consultative forum for the three Codes to agree on issues such as entering into commercial agreements with Wagering NZ, approving betting rules and budgets for the integrity bodies, equine health & research, etc.
  • Change the composition and qualifications for directors of regulatory bodies.
  • Request that a Performance and Efficiency Audit of the NZRB be initiated under section 14 of the Racing Act 2003, with particular emphasis on the operating costs of the NZRB.
  • Amend the Section 16 distribution formula of the Racing Act 2003 to a more equitable basis for fixed 10-year terms.
  • Initiate a special review of the structure and efficacy of the RIU and allied integrity bodies, to be conducted by an independent qualified person.
  • Begin negotiations for the outsourcing of the TAB’s commercial activities to an international wagering operator, to gain the significant advantages of scale.
  • Seek approval for a suite of new wagering products to increase funding for the industry.
  • Confirm the assignment of Intellectual Property (IP) by the Clubs to the Codes.
  • Introduce Race Field and Point Of Consumption Tax legislation expeditiously. These two measures will bring New Zealand’s racing industry into line with its Australian counterparts and provide much-needed additional revenue.
  • Repeal the existing betting levy of approximately $13 million per annum paid by the NZRB, given that the thoroughbred Code is a loss maker overall, with the net owners’ losses outweighing the NZRB’s net profit.
  • Clarify legislation to vest Race Club property and assets to the Code regulatory bodies for the benefit of the industry as a whole.
  • Reduce the number of thoroughbred race tracks from 48 to 28 tracks under a scheduled program. This does not require the closure of any Club.
  • Upgrade the facilities and tracks of the remaining racecourses with funds generated from the sale of surplus property resulting from track closures to provide a streamlined, modern and competitive thoroughbred racing sector capable of marketing itself globally.
  • Construct three synthetic all-weather tracks at Cambridge, Awapuni & Riccarton with assistance from the New Zealand Government’s Provincial Growth Fund. Support the development of the Waikato Greenfields Project.
  • Introduce robust processes to establish traceability from birth and the re-homing of the entire thoroughbred herd, as the foundation stone of the industry’s ongoing animal welfare program.
  • Increase thoroughbred prizemoney gradually to over $100 million per annum through a simplified three-tier racing model, with payments extended to tenth place in all races.

Now let’s just take a look at those two items which have been the focus of media attention today.

The recommendations around the outsourcing of the TAB’s commercial activities are as follows:

  1. Progress full operational outsourcing of all domestic wagering, broadcast and gaming operations, to a single third-party wagering and media operator of international scale, under a long-term arrangement with the NZRB (Wagering NZ) holding the licence and contracting all operational activities to a selected outsourced operator.
  2. Seek the approval for the NZRB (Wagering NZ) to: • Conduct virtual racing games; • Remove legal restrictions in Section 33(3) of the Gambling Act that prevent the NZRB (Wagering NZ) from acquiring class 4 gaming licence venues; • Conduct in-the-run race betting; • Conduct betting on sports where there is no agreement with a national sports organisation.
  3. Complete the chain of agreements and arrangements to prepare for the outsourcing process including the assignment of Intellectual Property (IP) by the Clubs to the Codes.

Hardly what it was painted as by an over-exuberant AM Show this morning, but that is what happens when an industry is so far off the radar as to be non-existent for most!

Again, I suggest reading the entire report to see all the alternatives which were considered and how these recommendations were reached.

The issue of track closures was one which also tripped up more than a few this morning, with most of the courses mentioned being ones which were labelled to continue.  For some reason the perception seemed to be that those tracks destined end their days would all be country tracks.

There will, of course, be a grieving period for those associated with the following 20 tracks:

  • Dargaville • Avondale • Thames • Rotorua • Wairoa • Stratford • Hawera • Waipukurau • Woodville • Reefton • Greymouth • Hokitika • Motukarara • Timaru • Kurow • Oamaru • Waimate • Omakau • Winton • Gore.

However, as the Messara report stresses, the clubs associated with the tracks would be encouraged to continue to race at nearby venues.  Had the recommendations of the 1970 McCarthy report been acted upon in full then many of these tracks would have closed some 45+ years ago and perhaps we may not have required such bold actions now.

The recommendations around track closures, which also includes those around prizemoney (the positive news which appears to have been overlooked by the general media) follows:

  1. Reduce the number of existing thoroughbred racing venues in New Zealand over the next 6 years by 20, from 48 to 28 venues, and establish Cambridge as a new synthetic track racing and training venue within 1 year, so making a total of 29 venues. Sell all freehold racecourse land of the closed venues with the proceeds to accrue to NZTR. Maintain racecourses in all regions of New Zealand where racing is currently conducted. Not require any Race Clubs to close but encourage them to race at another venue or merge with another Club.
  2. Significantly improve the racing and facilities infrastructure at all remaining tracks over the next 6 years and build 3 synthetic racing and training tracks (including Cambridge) over the next 3 years, at an estimated total cost of about $190 million.
  3. Fund all the proposed capital expenditure by the sale of surplus freehold racecourse land, grants from the Provincial Growth Fund for the synthetic tracks and co-funding by some Race Clubs. Clubs racing at retained venues (or NZTR as per recommendation 5 below) should also be required to sell any surplus freehold land holdings to help co-fund infrastructure investment.
  4. Build an exceptional new racing and training venue in the Waikato within the next 8 to 10 years at an estimated cost of at least $110 million and then close and sell the Te Rapa, Cambridge and Te Awamutu racecourses to fund the development. There would then be 27 thoroughbred venues racing in New Zealand.
  5. To allow for recommendations 1 to 4 to be implemented, amend the Racing Act 2003 and any other relevant legislation to provide for the vesting in NZTR of the ownership of freehold racecourse land and other net assets of Race Clubs. This would allow NZTR, if it decided not to issue licences to a Race Club/s to hold any race meetings at a venue, to then take possession of the Race Club/s freehold racecourse land and sell the land with the proceeds being used to benefit the entire thoroughbred racing industry. The proposed amendments to the Racing Act 2003 should also facilitate the ability of NZTR to negotiate loans, secured by the freehold racecourse land, to fund infrastructure investment before the freehold land of the closed venues is sold.
  6. To introduce a simplified 3 Tier structure for New Zealand thoroughbred racing and a simplified Prizemoney Matrix that will provide for about $110 million of prizemoney (up from $53.7 million in 2016/17 and an estimated $59.4 million in 2017/18), including 6th to 10th prizemoney, subject to the implementation of the other recommendations in this report. All races at the same meetings to have the same minimum prizemoney whether they be an Open Handicap or a Maiden race.
  7. To introduce the measures described to reinforce the importance of good corporate governance practices by Race Club controlling Boards or Committees, to improve the Race Club management skills of CEOs and senior staff and to lift the NZTR minimum acceptable standards for racecourses in terms of the presentation of racing tracks, training tracks and facilities infrastructure. Increased attention should also be given to ensuring the adequate training of all Race Club staff and, in particular, track maintenance personnel.

If you have managed to get this far then you will realise that this report is not a “once over lightly” effort.  There is depth and the type of insightful and intelligent analysis which, had it been present at NZRB may have precluded the need for a report.

Over the following weeks I will be unpacking the report and, with luck, following its progress through to implementation of Mr Messara’s recommendations in their entirety.

As our Racing Minister said last night,”Many will have plenty to say,”  however I encourage them to take on his advice to “judge [the report] against what is critical for the industry to survive.”

The Minister, as he concluded his address last night, ended with the words Brutus spoke to Cassius in Shakespeare’s Julius Caesar:

There is a tide in the affairs of men.
Which, taken at the flood, leads on to fortune;
Omitted, all the voyage of their life
Is bound in shallows and in miseries.
On such a full sea are we now afloat,
And we must take the current when it serves,
Or lose our ventures.

This quote adorned my office wall for many years.  A reminder to seize opportunity when it came so as not to be left rueing what might have been.

As the Minister said last night, we can either accept parochialism and poverty or use Mr Messara’s report as a blueprint for survival.

More climb aboard the NZRB gravy train

In my job in the real world I joke with one of my academics about a certain media topic being “the gift which keeps on giving.”

“The gift” is one of those stories which is continually evolving and of which the media is never going to tire.  Pretty much how I felt when, just days after writing my last post about the salary excesses of the Racing Board, an email was circulated announcing some new appointments.

Obviously those 488 permanent employees mentioned in my previous post weren’t cutting it when it came to government and industry stakeholder engagement.  The email in question stated that NZRB had reviewed that area of its communication earlier this year and after an extensive recruitment process claimed they now had the right team to work more closely with stakeholders.

Faced with that task is a team of five. Yes, you read that right – five people to focus on that area of communication.

It was another of those jaw-dropping moments which made me ponder how many people at the Racing Board it might take to change a lightbulb.

Of course, they would probably need to undertake a review before any bulb was changed and quite possibly advertise externally to ensure they found the right people!

The cohort of five is headed by an Irishman Ian Long, who previously held a similar position at NZ Rugby and, like NZRB CE John Allen, also worked at NZ Post.

Given the onerous task in front of him, he is going to be “supported by” parliamentary refugee Bill de la Mare, who comes to NZRB from positions with various ministers, including former racing minister Nathan Guy.  Propping the other side of this front row will be James Wigley, who boasts a marketing background according to the NZRB email, though Green Grass Marketing Services where he was a Marketing Consultant for a number of years, does not appear to have any visible digital footprint.  Wigley also has two years’ experience as a senior marketing manager with the NZRB’s Event Marketing and Logistics team.

The final two making up the team both have interesting titles, with Pete Lane tagged as Operations Specialist and Dan Smith carrying the poisoned chalice as Strategy Manager – Calendar Optimisation.  Presumably the former will provide protection when the latter advises clubs of changes to their dates!

You’d think that just reading this email would be enough to confirm that NZRB is not even paying lip service when it comes to looking at ways to cut its costs.  But it gets better, or worse depending upon your level of tolerance for black humour.

While the email is signed by one Stephen Henry, General Manager Services, it is actually sent by an executive assistant.  I am always suspicious of people who need others to send their emails, they engender memories of black and white movies where women were in the typing pool while blokes did the “real work.”

It may well be that Henry is indeed too busy to deal with emails to industry stakeholders or maybe it is something which was common practice during his time at MFAT.  The last time I received an email from someone, but actually generated by someone else, it came from Henry’s CE, John Allen, who also came to the Racing Board via MFAT.

Given Allen proposed job losses of close to 300 when at MFAT (that was later reduced to a mere 79) one would be forgiven thinking he would be capable of bringing NZRB staffing levels back to a manageable level.

However, based on this latest announcement expect the following – come the annual report there will be savings of between $3-$5million in salary expenses and we will be expected to be grateful for a job well done.

Try and shake off the Stockholm syndrome, instead we now need to channel the crazy newsman from Network, meet outside those offices in Petone and yell:  “I’m as mad as hell, and I’m not going to take this anymore!”

 

 

 

Will Winston slay the NZRB’s excesses?

The race has been run, all parties have weighed in, correct weight has been signalled and the country has a new government. It is one which those in racing are now expecting to deliver on the ten point promise outlined in NZ First’s racing policy.

Deputy Prime Minister Winston Peters has also claimed the Racing portfolio, to the surprise of those who were unaware such a thing even existed, and expectations among those who were aware are high.

Prior to the election, there were two aspects of the policy which I did try and gain clarification around – without any joy. They weren’t major issues. I just asked some questions around timing and planning. Like everyone else, I will now sit back and wait for the policies to implemented and see just how my concerns are addressed.

One point which I hope the Minister will address straight out of the gates though is the following:

Urgently review the operations and costs of the New Zealand Racing Board.

About damned time really.

Earlier this year, with time on my hands, I delved into the NZRB annual reports online and charted the terrifying increase in staff numbers over the years, accompanied by an escalating cost to the industry in salaries.  By 2016’s annual report staff expenses totalled $66million – a fairly healthy chunk of the operating costs.

Those earning in excess of $100,000 – a mere 130-odd at the time of the 2016 Annual Report – were listed in $10,000 bands. For example, just 30 NZRB worker bees struggle along on salaries of $100,000-$110,000; 23 were finding it a little easier to afford their avocado-toast in the $110,000-$120,000 band – and so it went on right up the $350,000-$360,000 slot where there was just one lone body and then a leap to – presumably – the top man, all alone in the $650,000-660,000 bracket.

It was galling to discover there are apparently that many people employed at the NZRB who are considered to be doing enough to progress our industry to warrant that level of remuneration. Would it be more palatable if we were travelling better? Personally, I don’t think so.

So, because I had time on my hands I crafted an OIA request to determine how much they pay the other poor sods who are employed there. Possibly the ones who actually do the work!

The breakdown, when it came, was pretty depressing. Given the letter was dated February 2017 the “categorisation of NZRB employees” was dated “as at 31/7/2017” – quite possibly they meant 2016, or maybe they were gazing into the future. Anyway, at whatever date we are looking at, the permanent full-time employees totalled 488; permanent part-time was 270; fixed term 37; and casual 78, giving a grand total of 873.

The majority of those fulltime employees fell into the $40,000-$59,999 band (116); 65 were in the $60,000-$69,999; 53, $70,000-$79,999; 53, $80,000-$89,999; and 32, $90,000-$99,999.

The response to my request also broke the staffing down into business units, listing job titles (but no numbers under each title) total staff and total salary.

Each business unit reports to the GM of that unit and seven GMs, along with the CEO, comprise the “Leadership Team.” One GM, according to the information I was provided, manages both the Customer and On Course business units, the others control just one area.

The breakdown just to pay the people the Racing Board deems it necessary to run our industry is as follows (and please note, this includes permanent, fixed term and casual staff of NZRB as at February 2017):

Betting – total staff 69; total salary $4,667,624.75

Customer – total staff 341, $15,117,582.02

Finance – total staff 42, $4,500,671.94

Media & Content – total staff 181, $10,767,257.49

On Course – total staff 43, $1,940,530.06

People – total staff 10, $926,298.72

Services – total staff 99, $6,962,574.40

Technology – total staff 61, $5,743,734.00

In addition to the positions listed there were an additional 20 jobs listed under “current active recruitment” – some of these were seeking multiple appointments.

If you haven’t read these numbers and had to pick your jaw up off the floor then I would respectfully suggest you are suffering from Stockholm syndrome.

For too long we have tolerated a bloated, blinkered organisation which has ignored the needs of the industry it was set up to serve. Even as it blundered along, all the time telling us things were fine, we were on the cusp of something great, it assured us we needed to trust it. If you still believe this then you are a textbook case of Stockholm syndrome!

I may have become more than a little obsessed with the salary levels it takes to run racing because, as the Board was cranking up its staff numbers and the dollars WE forked out to pay them, out in the real world companies were streamlining.

The industry I moved back into when I left employment in racing had faced huge disruption and, accordingly, was cutting its cloth to embrace those changes. Over a period of eight years restructures and jobs being “disestablished” became the new normal and fewer people were left to do more work. And forget about wage increases and incentive payments!

Interestingly, I wouldn’t have been anywhere else. There is something inspiring about learning new skills; adapting to overcome problems as safety layers were removed; and taking your staff with you on a journey to a new frontier.  That happens when you have a passion for what you are doing!

In the meantime accountable, seemingly to no one, the Racing Board was morphing into a cumbersome, lumbering beast suckling 800+ employees, many who seemed to be there purely for the money.

Will Winston be the knight in shining armour to slay the dragon of the Board’s excesses? There are more than a few with actual skin in the game hoping that will be the case.

Stay tuned!

Racing policies left in the gates

I had every intention of sharing and analysing the racing policies from each party in a timely fashion leading into Saturday’s election, but the pollies didn’t make it easy.

 

My initial requests were sent back in June. How hard could it be, right? My expectation was that there would be – at the very least – a document from the previous election. It could’ve been dragged out from wherever it was hidden away,  brushed off, tarted up and sent back out into the world. But no, it wasn’t that easy.

 

At this stage, I have to give a vote of thanks to the much-maligned Greens, who at least got off their butts and provided something in the way of policy.  Even if it did threaten to do away with the Racing Minister.

 

Interestingly, with the exception of Winston Peters, I believe that most of the other parties would (at least inwardly) support that move. They don’t really like racing people – it probably comes down to lack of understanding around the Racing Bill and how much government can actually do for them.  Answer: not a lot!

 

They also point to industry hierarchy opening encouraging the industry to support NZ First purely based on their racing policy. That policy hasn’t changed greatly in the past three years but, when I emailed some questions asking for more detail around how the stated goals would be achieved I was told the query had been forwarded to the senior media team.  

 

All I can say is that the senior media team must be pretty damned busy putting out all the fires in Winston’s wake because in spite of several follow-up emails I am still waiting.

 

Labour’s racing spokesman Kris Faafoi was pretty proactive responding to my initial request and, again after several follow-ups, the policy did appear.  He was also happy to address any questions around it.  I emailed some but again…still waiting.

 

The Nats, with our current racing minister David Bennett, should’ve been way more proactive. They are the guys with their fingers on the pulse and the minister should be across industry concerns.  I lost count of the interactions I had with his office (and the mind-numbingly moronic replies).

 

By the time I got the email advising me their policy was up online I had pretty much lost the will to live.

 

Meanwhile, Winston managed to steal a march with a story appearing online which erroneously claimed his was the only party with a racing policy. This was then followed by another story – which was basically a different version of the same story churned out every three years – where Sir Patrick Hogan extolled the industry to support Winston. Purely based on his “support” of the industry.

 

Just a matter of days before the election Winston is looking likely to – once again – be the Kingmaker.

 

Whether racing will be any better off is anyone’s guess.

If you do want to check out what Labour, National and NZ First have to offer check out their racing policies:

 

https://d3n8a8pro7vhmx.cloudfront.net/nzlabour/pages/8556/attachments/original/1504503634/Racing_Policy.pdf?1504503634

 

https://www.national.org.nz/racing

 

http://www.nzfirst.org.nz/racing